What Everyone Needs to Know about Robotic Process Automation

Major enterprises and BPOs know that they have to automate. The economic impact of automation knowledge will reach $5-7 trillion by 2025. Meanwhile, salary arbitrage is chipping away from the benefits of outsourcing and business leaders are rethinking the business model for their shared services center. The points covered in this whitepaper by Redwood include:

  • Offshore, onshore or reshore?
  • It pays to be picky
  • You want standardized processes, not a standard approach to RPA
  • It's now a case of adapt or die

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