Interactive Capture Systems
ICS helps clients navigate the full technology stack for contact centers and back-office automation. A NICE Authorized Platinum Partner, ICS installs and supports NICE solutions on Avaya, Cisco, and other platforms on our cloud or your premises. ICS Cloud Hosting is the easiest, fastest and best cash-flow model for purchasing and deploying NICE Solutions. ICS offers extensive real-time solutions for Robotic Process Automation (RPA) that connects state-of-the-art software and legacy data systems to create faster, zero-defect data flows that speed up contact resolution and reduce costs. ICS also supports Work Force Optimization and Contact Center Management, as well as state-of-the-art analytics. A three-time NICE Partner of the Year and NICE Authorized Training Center, ICS has installed and supported solutions as large as 6000 seats for financial, insurance, healthcare, and consumer product companies, and offers the ICS Sales Support Program for other NICE Partners.