Director, Digital Innovation & Engagement Technologies
11:00 AM CLIENT CASE STUDY: Intelligent Automation in Healthcare: How AI-Driven Automation Improves Patient Experience
While the stakes are high for every business making the leap from analog operations to digital operations, the stakes are highest in healthcare. A hospital system’s ability to provide superior patient care is linked to the speed and efficiency of its operations. Houston Methodist has been ranked as a nationwide leader in patient care, and it’s leading the way in its commitment to digital operations.
In this session, you will learn how Houston Methodist is utilizing AI to transform it’s programs, as well as:
Operational challenges faced by hospital systems
- Their vision for digital operations
- Critical capabilities for effective operations transformation
- High-impact use cases
- Differences between AI-driven automation vs. “RPA 1.0"