Senior Vice President, RPA
The Results Companies
The Results Companies wanted to make their Back Office client reporting process as efficient and accurate as possible and they did so by bringing in unattended bots to handle it end-to-end. But when it came to automate a real-time customer facing process, they decided to take the attended, desktop assistant approach.
In this session, you will better understand:
- The thinking process and benefits to be had with each automation approach