Live Chat Software
December 3 - 6, 2018
AT&T Executive Education & Conference Center, Austin, TX

Barry Spigel


PMP, Lean Six Sigma Black Belt, IT Project Manager
Frost Bank


11:20 AM CAPITALIZING ON IA AS A REVENUE STREAM FOR X BUSINESS OPERATIONS

  • Developing a business model whereas your IA capabilities are bookable services for x department/s (IT, Shared Services, or TBD)
  • Determining the business opportunities, scope, and feasibility of your intended market

5:15 PM FIRESIDE CHAT: WE WOULD DO IT AGAIN, BUT DIFFERENTLY

A rosy picture is often painted of how easy it is to implement a RPA bot.  Companies are urged to automate processes that are repetitive, routine & involve structured data. 

That said, Frost Bank recently completed its first RPA implementation to deal with a 64% increase in report requests over the last 2 years. Turnaround time was 3 - 5 days for priority requests & up to 5 weeks for low priority requests.

However, upon implementation of the RPA bot, Frost realized an immediate improvement time to complete requests – multiple requests were completed before close of business. In addition, the internal and external customers were happier, and the business was optimistic about the innovation and wanted more.


Check out the incredible speaker line-up to see who will be joining Barry.

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