How NASA is Making the Most of Intelligent Automation

Jim Walker is the Services Portfolio Manager at the National Aeronautics and Space Administration (NASA) Shared Service Center (NSSC).discusses:
- Innovative technology solutions implemented into NASA and the hurdles that were encountered
- Examples of the successes NASA has had with implementation of intelligent automation
- How the NSSC is preparing to offer bots as a service via its Housing and Utilizations of Bots team
- And, where the future of intelligent automation is headed in the next 2-5 years
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